Enterprise Customer Success Manager

Enterprise Customer Success Manager

15 Sep 2026
New Hampshire, Sydney 00000 Sydney USA

Enterprise Customer Success Manager

What you’ll be doingAs an Enterprise Customer Success Manager, you’ll manage relationships across some of our largest automotive dealer groups, partnering with up to 150 dealers to drive engagement, product adoption and long-term customer success.You’ll be out in the field as well as working virtually with dealers, using data and insights to identify opportunities, solve challenges and help customers get the most from their SaaS subscriptions. You’ll work closely with Enterprise Account Managers, Account Executives and Onboarding teams to deliver a seamless customer experience while identifying opportunities for growth and re-engagement.If you’re a commercially minded customer success or account management professional who loves building strong relationships, working with data and making a measurable impact, we’d love to hear from you.You’llOwn and grow relationships across a portfolio of enterprise automotive dealersUse data and insights to identify risks, opportunities and areas for improvementDrive product adoption, best practice and customer engagementDeliver compelling reporting and insights to dealer stakeholdersIdentify subscription uplift and advertising opportunitiesPartner with internal teams to support onboarding, renewals and customer growth 

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