ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.ServiceNow is currently seeking an experienced Sales Operations Specialist for our Asia Pacific and Japan operations. This is an opportunity to work within an organisation on a rocket-ship trajectory with an industry leading technology and amongst some of the brightest and most passionate professionals in the business.What you get to do in this role:Serve as a Trusted Deal Coach to the Sales Organisation in Australia and New Zealand.Lead stakeholders in developing deal strategies from structuring to closing. Regularly lead and assist others with complex deal advice and drive solutions.Provide effective onboarding and systems trainings for sales reps.Establish strong partnership with the Sales, Finance, Legal and other functional teams on the day to day aspects of deal process.Draft and review special requests for non-standard business terms for reasonableness and compliance with internal policies and best practices.Review Quotes and generate Order Forms for accuracy and completeness.Ensure all deals are approved within pricing and discount policies.Interface with Order Management to ensure accuracy of booked dealsCollaborate with cross-functional teams to identify and implement process improvements related to deal support, deal enablement and deal governance to optimise deal structure and accelerate deal velocity.Conduct UAT testing for process improvement.Support Quarter-end.
