At TAL, you'll play a vital role in helping us deliver better outcomes for our customers by strengthening the way risk and compliance are managed across our Claims business. Working closely with stakeholders, you'll identify opportunities to learn from incidents, uncover meaningful insights, and influence improvements that enhance customer experiences and business performance. This is an opportunity to make a tangible impact by helping create a more resilient, accountable and customer-focused organisation, ensuring we continue to deliver on our promise to support Australians through life's most important moments.In This Role You Will:Provide Line 2 risk support with incident management, regulatory reporting, risk profile reviews, change initiatives, monitoring, issues and controls management.Deliver trusted risk advice that enables informed decision-making and regulatory compliance.Identify emerging risks, trends and insights to strengthen business performance and resilience.Influence the resolution of incidents, issues and control gaps to reduce future risk exposure.Build strong stakeholder relationships to drive practical risk solutions and better business outcomes.Foster a proactive risk and compliance culture that supports accountability and continuous improvement.
