Business Development Manager

Business Development Manager

Vacancy expired!

Job Description

• Business Development Manager for IT and customer care service
• Develop and maintain effective key customer relationships as well as ensure business growth through directing and managing business development activities
• Responsible for maximizing sales through proactive selling, and for providing an excellent customer service to our customers
• Responsible for leading the growth of industry sales and developing new business sales opportunities
• Act as Sales, Business development & marketing representative for existing key accounts
• Develop new business and long term account opportunities through prospecting sales status
• Develop, coordinate and implement marketing plans designed to maintain and increase existing business and capture new opportunities
• Develop sales presentations, conduct seminars and participate in meeting whit clients and external vendors
• Complete proposals, follow up on submissions and close business. Be aware of organizational growth initiatives regarding market and target customer segments, and the company’s potential to meet customer needs
• Oversee, maintain and upgrade existing accounts to ensure ongoing client satisfaction
• Coordinate, manage and resolve account maintenance issues
• Answering queries from customers by phone and email
• Controlling operational expenses
• Driving new business initiatives
• Analyzing and tracking sales figures
• Building, developing & maintaining relationships with key business partners
• Ensuring all customer issues are resolved in a timely manner

Qualifications

• 5-10+ years’ direct sales experience, IT and customer care service related experience preferred
• Marketing or business management related to BA/BS degree or equivalent preferred
• Must be extremely effective at initiating high-level contacts in accounts and have strong documentation andpresentation skills to close the sale
• Creativity and ingenuity in developing successful sales strategies; have a working knowledge of the industry along with a pulse on what is forthcoming
• Possess growth-oriented philosophy and be able to manage growth responsibly
• Fluent in MS Office (Excel, work and Powerpoint)
• Develop weekly, monthly and quarterly revenue forecasts that are aligned with our team revenue targets
• Develop sales strategies and track the progress of the sales stages and report on a monthly basis
• Managing marketing functions like product planning & roadmaps, consultation and business development as well as handling analysis data and post analysis of product launch
• Developing marketing strategies to build consumer preference and drive volumes, evaluating marketing budgets periodically
• Developed and built business from start up to generate 6-figures sales annually, established strong customer relationship
• Increased sales year-over-year by leveraging referenceable accounts to build credibility and introducing new sales tools
• Managing marketing functions like product planning & roadmaps, consultation and business development as well as handling the pre-analysis data and post analysis of product launch
• Supervising the performance
• Hands-on-experience in charting out marketing strategies and contributing towards enhancing business volumes & growth and achieve profitability norms
• Skilled in handling pricing strategies, competitor & market analysis, new product roll-out and targeted marketing
• An effective communicator & team leader with strong analytical, problem solving & organization abilities

Additional Information

All your information will be kept confidential according to EEO guidelines.