As an AI & Automation Engineer, you will play a key role in enabling Summerset’s intelligent use of AI, automation and data across the organisation. Sitting within our Intelligence & Applications team in Group Digital Services, you’ll design, develop and maintain AI‑driven scripts, workflows and integrations that deliver practical, real‑world value.Working closely with digital, data and operational teams, you’ll translate business needs into effective technology solutions—improving efficiency, enabling insight, and supporting safe, scalable adoption of tools such as Microsoft Copilot, Azure AI Services, and automation / RPA tooling.This is a hands‑on role for someone passionate about using AI and automation to solve meaningful business problems and uplift organisational capability.Your Day‑to‑Day Will Include:Designing, developing and maintaining AI‑assisted scripts, automation workflows and intelligent process solutions across village, care, corporate and construction environments.Building and iterating prompt engineering frameworks, AI agent configurations and scripted workflows using large language model (LLM) platforms.Developing reusable libraries and automation components to support consistent, scalable solutions.Working closely with business process owners to understand requirements and translate them into effective solutions.Supporting the operation and continuous improvement of enterprise AI platforms including Microsoft Copilot, Azure AI Services and approved AI tooling.Building and maintaining integrations between AI platforms, Microsoft 365, enterprise applications and data platforms using APIs, Power Platform, Python, PowerShell and other scripting tools.Monitoring solution performance and usage, identifying opportunities to improve accuracy, efficiency and adoption.Supporting data pipelines, reporting workflows and insight generation in partnership with data and analytics teams.Ensure all AI and automation solutions comply with data governance, privacy and security obligations.Researching emerging AI tools and automation frameworks and contributing to communities of practice to uplift capability across the organisation.Providing guidance, documentation and enablement to support teams adopting AI safely and confidently.
