Job DescriptionJob DescriptionDescription :Leading Freight Forwarder / NVOCC / Customs House Broker / Tank Container Operator, with locations in 24 countries and over 3300 employees strong, is seeking a highly motivated and organized individual to fill the position of Import Customer Service Representative.Responsibilities include but are not limited to :Receiving, reviewing, and processing import documentation for an assigned base of accountsPreparing daily activities including : preparing delivery orders and coordinating the pickup and delivery of cargo, filing ISF (Importer Security Filing), answering emails,Processing documents through the system and interface and providing updates and communications for internal and external customers to produce timely and compliant transactionsCoordinating the release of goods from the carrier, U.S. Customs or Partnering Government Agencies and examinations that may be requiredTracing key transaction information such as HBL, commercial invoice, and other required documents to determine if record is availableLearning and applying U.S. Government regulations (i.e. : ISF, customs entry, Partnering Government Agencies, Quota, Anti- Dumping / Countervailing)Coordinating shipments with Consignees and BrokersCorresponding with overseas agents and clientsWorking with steamship lines / airlines / trucking companies to obtain quotations and handle the movement of freightDeveloping and maintaining excellent customer service to internal and external customersPreparing quotationsHandling the files from A to ZResponsible to ensure legal compliance, provide import guidance and control within government rules and regulations.Work with internal and external customers, freight forwarders, and other areas to ensure timely, complete and accurateTransmission of Customs Entries to U.S. Customs for import shipmentsRequirements : Job Requirements :2 - 4 years of experience in import logistics process.2 - 4 years of experience in Import Customs Clearance operations a plus.Be able to work independently, multi-task, be a team player and work in a fast-paced environmentPossess excellent written and verbal communication skillsHave computer skills and knowledge of Microsoft Outlook, Excel, Word and AccessExperience with the handling of hazardous materials a plusKnowledge of current and historical Customs regulations, Harmonized Tariff Schedule, and related directives of government agencies (including but not limited to Environmental Protection Agency (EPA), Food and Drug Administration (FDA) and United States Agriculture Department (USDA) is a plus)Our Benefits include :MedicalDentalVisionFlexible Spending Account (Medical and Dependent Care)401(k) with company matchCompany paid Life Insurance, Short-Term Disability and Long-Term DisabilityPaid Holidays plus PTO and Sick LeaveVoluntary Time OffEmployee Assistance ProgramTuition ReimbursementEmployee Referral ProgramEmployee DiscountsWhen applying, the candidate should include salary requirement.Background check required.Only those considered for the position will be contacted. Thank you for your interest.
