Business Analyst – Senior AdvisorThe Lab by Evernorth is our immersive accelerator of market-disrupting insights and solutions. It’s where we use data and analytics to better identify and understand the health care challenges our client and members face today. Together, we can leverage this intelligence to create real-world solutions and prepare for what comes next.Job SummaryThe Business Analytics Senior Advisor will work to bring data and analytics to life in the Lab! Working in a fast paced, innovative environment, this individual will collaborate with other lab team members - analysts, clinicians, researchers and technologists develop new content based on observable trends in our enterprise data and present them to audiences visiting the Lab by Evernorth. Responsibilities include: Working with large data sets and clinical reference materials; Developing analytics and reporting that reveal macro level insights which can be applied to client and prospect populations; Participating in Lab meetings, educational events, trainings and strategy sessions; Meeting with various levels of management to promote consistency of Lab and Research Analytics across the broader analytic community; Defining market and clinical trends through best in class business analysis best practicesEssential FunctionsFunction in a consultative role to provide expertise in business analyst tools, process and best practices.
Has a broad knowledge base of industry trends and innovations, process/methodology improvement and documentation.
Gather and analyze both pharmacy and medical data to identify trends and report on key performance key metrics.
Provide analytics in support of forecast & variance reporting.
Is a persuasive communicator, has excellent facilitation and presentation techniques and is comfortable presenting to all levels of management.
Balanced presentation of ideas and information to large audiences.
Maintain respectful dialogue in challenging situations.
Provide context to decisions by communicating the bigger picture.
Effectively collaborate and influence leadership across the organization.
Understand disparate perspectives, find common points of agreement and navigate past road blocks.
Research experience or work in a clinical setting a plus
Working knowledge of Evernorth and Express Scripts products and services a plus
Have broad resources and social networks to reach into the organization to exchange ideas or seek input.
Broad base of knowledge within the Business Analyst role as well as the greater organization that acts in a consultative role (Enterprise Analysis).
Ability to understand broad impacts and can make/implement recommendations on solutions while mitigating risks.
Coordinate and lead business analyst tasks across multiple programs/projects including Program-level Business Analysis, competitive analysis, feasibility studies and business cases.
Ability to work independently and with minimal guidance from management to plan, resource and execute against goals and plans.
Exercise solid independent judgment and decision making abilities.
Drive the need and execute upon approval of business analyst productivity and process improvements with BA leadership.
Inspires and influences team members to achieve goals.
Ability to direct the work of others, providing performance coaching, feedback and training activities to team members
Able to educate stakeholders outside the team on business analyst processes and achieve shared mindset/alignment.
Able to act as a mentor to other team members and provide productive feedback.
Has the ability to lead broad training initiatives beyond the team.
Largely responsible for coordinating with management and contributing to the strategic vision for the team.
Heavily involved in the industry to monitor trends and incorporate them where applicable.
Ability to understand, align and articulate the organizational strategy and vision and how that relates to the change.
Highly skilled in understanding the big picture.
Drive solutions to close gaps and mitigate risks.
Create compelling visual analytic presentations in excel, PowerPoint and Tableau for delivery to internal customers and external clients
QualificationsBachelor's degree in related field preferred and Master's degree is ideal
6+ years of relevant experience.
Technical knowledge of relational database concepts, querying, data warehouses and decision support tools, including but not limited to: SQL, Excel, and Tableau.
Knowledgeable in plan design and benefit setups, clinical programs and formulary management
Ability to think strategically, drive results and implement tactically
Strong communication & presentation skills with ability to convey complex and technical information to technical and non-technical business partners.
Comfortable managing multiple priorities simultaneously in a fast-paced environment and quickly adapt to change in focus or priorities
Excellent problem solving and analytical skills with the ability to analyze complex information and draw relevant conclusions
Demonstrated initiative, independent thinker and worker; Detail-oriented; Comfortable working with numerical data and information; Ability to identify, design, recommend, and implement efficient, innovative business solutions to clients’ complex benefits challenges; Ability to develop and execute on strategic business plans and set direction for teams;
About EvernorthEvernorth, Cigna Corporation’s health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you’ll be empowered to solve the problems others don’t, won’t or can’t. Join us. What difference will you make?Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.