Description Responsibilities: Oversee the management and maintenance of websites, ensuring optimal accessibility, functionality, and security. Develop comprehensive documentation for web hosting services, such as setup guides, user manuals, and configuration instructions. Create and maintain a knowledge base with articles, FAQs, and troubleshooting guides. Work in collaboration with hosting providers to document details of each website, access, and support. Handle the renewal of SSL certificates and domain names. Conduct regular backups and recovery procedures to safeguard data. Provide technical support and troubleshooting assistance to resolve any web-related issues. Respond promptly and effectively to incidents, service requests, and problem tickets. Document issues and their resolutions for future reference. Communicate effectively with stakeholders, providing updates on system status and projects. Generate reports on server performance, security incidents, and other key metrics. Keep meticulous records of changes, updates, and maintenance activities. Collaborate closely with IT, marketing, and content creators to align web strategies with organizational goals.Requirements Proficiency in website administration and maintenance Comprehensive understanding of website structure and functionality Experience with SSL certificates and their implementation Knowledge in web hosting services and technologies Ability to troubleshoot and resolve website-related issues promptly Familiarity with website security measures and protocols Ability to coordinate with different teams for website updates and improvements Experience with website optimization for improved performance and load times Excellent problem-solving skills and attention to detail Strong communication skills to effectively convey technical information to non-technical stakeholders. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
