Position Overview
The Quality Assurance Technician is responsible for assessing and maintaining quality of new and existing products.
Duties and Responsibilities
Part and process inspection to support production quality by:
o Completing pre-kiln inspections (Final pre-firing approval)
o Inspecting parts (frozen, green and fired as required) for critical-to-quality features (dimensions, casting quality, surface quality, etc.) using drawings and process cards.
- In support of the Tooling Inspection Report (TIR) process
- In support quality planning requirements generated internally or from customer POs
o Review manufacturing (forming, patching, kiln loading) for correct process and to highlight and assist with corrections/improvements
o Communicate findings to team leader and participate in communication with manufacturing, engineering, etc. as required
Support/train QC inspectors with critical inspection tasks and/or in addressing inspection questions
Investigate quality issues by assisting with process challenges and improvements:
o Participating in the development of specific test and measurement requirements, carrying them out and reporting results.
o Following detailed test plans & proposing plan modifications based on data for specific projects
Assist in implementing process control methods and tools in production
Assist in implementing continuous improvement initiatives as required
Conduct quality ISO audits as required
Be generally aware of and watch out for quality issues as they arise and help in resolving and communicating these.
Other related tasks as required
Maintain a clean and safe work area.
All other tasks as assigned by the manager.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Skills
Able to interpret technical drawings and use measurement equipment
o Identify critical characteristics & dimensions
o Measure critical characteristics & dimensions
Strong interaction and teamwork skills
Demonstrated motivation to
o learn new technical skills
o seek and accept challenges and responsibility
o ensure adherence to processes through collaboration with operators and leads
Able to use MS Office software (Word and Excel)
Able & willing to learn and use software associated to measurement tools.
Ability to report results in a technical format, using averages, means, etc.
Knowledge of or willing to learn basic statistical parameters
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 1st (7:00 am – 3:30 pm) 2nd (3:00 pm – 11:30 pm) or 3rd shift (11:00 pm – 7:30 am). Occasional Saturday/Sunday hours may be required.
Travel
No travel is expected for this position.
Required Education and Experience
High school graduate or GED qualified.
Desire and willingness to learn, in a predetermined probation period, the minimum skills required to meet and maintain acceptable quality and productivity standards.
Must possess the ability and desire to work as part of a team taking direction from Leadership, Trainers, Engineering staff or as directed by Management.
Mechanical aptitude utilizing hand and power tools.
Ability to read, understand and communicate Work instructions and documented Process cards with special instructions.
Visually able to identify voids, cracks and deformations on all surfaces of parts formed.
Ability to lift 50lbs. unassisted.
Preferred Education and Experience
Previous ceramic manufacturing experience of (1) or more years OR (2) or more years of continuous employment in a non-assembly line manufacturing environment.
