Vacancy expired!
RESUME AND LETTER ARE REQUIRED FOR CONSIDERATION. WE ARE NOT ON A BUS LINE.
We're are a leading residential roofing, siding and window installation contractors in the Greater Albany, NY region. We are currently looking for two part time individuals to add to our office team.
Join a locally owned, rapidly expanding construction company in Albany, NY.
Position: Office/Customer Service
Apply by: OPEN UNTIL FILLED
Job Type: Part Time
HOURS
Sunday: 10am-6pm
Wednesday: 4-8
Friday: 4pm-8pm
Job Location: Cohoes, NY
IMPORTANT INFORMATION TO READ IN DETAIL BELOW
WE ARE NOT ON A BUS LINE
This part time, but there will be opportunities to work an additional day or two when needed and get some extra hours.
Responsibilities (include but are not limited to):
Providing excellent customer service to customers and staff.
Answer incoming phone calls and emails in a timely manner
Your primary responsibility will be handling incoming and outgoing calls.
Make outgoing calls to schedule new interested customers we receive through online platforms (i.e. Home Advisor)
Follow up with previous customers regarding estimates we have given them via outgoing calls.
This includes daily follow up with potential (new) customers we have not made contact with yet via outgoing calls.
Schedule customer appointments and coordinate with estimators.
Perform various office duties including printing/putting together and mailing out contracts, customer packets and promotional material.
Requires strong written and verbal communication.
Must be able to multitask and problem solve in an efficient manner.
Must be proficient in basic computer knowledge, and have good communication skills - including good grammar.
First point of contact for all incoming calls to the office
This job is perfect for college students or those who would like to work a light evening schedule. This job is for someone who is able to stay on task with minimal to no supervision.
This is an entry-level position, we are looking for someone with some experience but are willing to train the right individual so please be sure to tell us a little about yourself in an email. Thank you!
