Basic Job Function The Education Greeter is front-line at School Gate and Garden grounds, greets school groups, ensures prompt arrival to registered programs. Facilitates school group visitation, provides information, assistance and orientation to school groups upon arrival and at departure. Maintains communication with Security, Visitor Services and Education Program managers. The School Programs Greeter may participate in occasional filing or checking messages during off-peak times, as needed. Additionally, this position supports, through actions and conduct, NYBG’s Inclusion, Diversity, Equity and Accessibility initiatives and actively helps to build and maintain an inclusive organizational culture throughout the institution. Specific Duties and Responsibilities Greet and accurately check in school groups at School Gate. Provide orientation and assistance to school groups at different locations within the Garden, as assigned. Communicate with Registration Office and Children's Education managers regarding updates / issues with visiting School Groups. Become conversant in activities and interests related to school group's needs. Qualifications Excellent customer service skills Ability to quickly ascend/descend school bus stairs Ability for fast-paced movement / motion between school buses and school groups. Willingness and ability to work in a variety of weather conditions and be outdoors Ability to sit and/or stand for long periods Driver's license preferred High school diploma or Equivalency required Pay rate: $17/hr If you require an accommodation for any part of the application process, please notify the Human Resources department at HR@nybg.org . EOE/BIPOC/F/Persons with disabilities/Veterans
