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RESPONSIBILITIES:
Kforce has a client in Brooklyn, NY that is seeking a UX Researcher. This role will support our client's Seller Platform team, which lives within the Seller Experience group. The contractor in this position will play a big role in shaping our seller mobile app strategy, and will also be contributing to the overall seller experience - this means that they may work on a breadth of projects that fall within this domain.
Summary:
Our team focuses on using research to guide the development of buyer and seller experiences in our dynamic marketplace of unique items. We collaborate with our partner teams through all stages of product development, from identifying initial opportunities, to refining the user experience to analyzing the impact of our efforts and highlighting improvement areas. We're a mixed methods team, applying a deep bench of user research approaches across both quantitative and qualitative methods.
Responsibilities:
Partner with team members to guide product development and refinement, drawing on expertise in user research and UX standards
The UX Researcher will independently define project scope and apply appropriate methodologies to manage a research "portfolio" of foundational and evaluative insights
Conduct on-site, remote, and in-field user research studies with buyers and sellers (as needed)
Share tangible findings and prioritized recommendations on a regular basis, to encourage marketplace health and drive business goals
Manage third-party research vendors (e.g., research agencies, moderators) as needed
As a UX Researcher, you will manage additional tasks and responsibilities as required by the role, at the discretion of the UX Research Manager
REQUIREMENTS:
5+ years of experience conducting UX research, employing methods such as in-depth user interviews, contextual inquiry, journey mapping, participatory design, and usability testing
Understanding user research methods and understanding of modern trends in app design
Experience leading research at different parts of the product development process
Strong communicator and storyteller; Ability to hold your own in a meeting and present research findings
Experience working with SQL, Qualtrics, remote testing tools, or experiment design a plus
Mobile app experience a plus
The hourly or salary range at the top of this posting is the lowest to highest compensation range we, reasonably and in good faith, believe that we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and this range is applicable for jobs to be performed. An employee's pay within the compensation range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. This range may also be modified in the future.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any form of compensation that is allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
