Customer Service Representative
About the Employer:
For over 75 years, our client has been an international industry leader. They are passionate about their employees and invest heavily in professional development and team building.
Hybrid work schedule
Highly collaborative & professional work environment
Emphasis on career path development.
Summer & Holiday season flex hours
Qualifications:
This will be hybrid work schedule: Monday and Friday will work remote; Tuesday, Wednesday and Thursday will work onsite at the Buffalo, NY location. Bachelors degree preferred, not required
2-4 years business experience with customer service background
PC skills – Windows, MS Word - STRONG Excel skills - must be able to utilize pivot tables and vlookup- SAP a plus
Strong written and verbal communication skills
Responsibilities:
Problem solving and decision-making abilities; Ability to work in a team atmosphere; Ability to work under pressure and handle multiple tasks simultaneously; Flexibility
