Customer Service Representative @ T-Mark Plumbing, Heating & Cooling

Customer Service Representative @ T-Mark Plumbing, Heating & Cooling

19 Dec 2024
New York, Buffalo, 14201 Buffalo USA

Customer Service Representative @ T-Mark Plumbing, Heating & Cooling

T-Mark Plumbing, Heating, Cooling, & Electric; A local leader in the residential and commercial service industry is looking to add to its growing team.

We have been delivering incredible service to the WNY community for over 25 years, and our professionals have a combined experience of more than 200 years. Our Plumbing, HVAC, Electrical teams service all of Erie, Southern Niagara and Northern Cattaraugus counties.

We are looking for the ideal candidate to integrate to our Customer Service Representatives (CSR); Dispatching team.

Responsibilities include:

- Receiving incoming calls

- Scheduling appointments

- Dispatching service calls to our field technicians

- Administrative work will also be required

- Bonus opportunities

- Proficient in Service Titan is a plus

- Working on an awesome team

Note: Full Time Position, some weekends required

The job will be based out of our office located in Tonawanda/Kenmore. You will be empowered with a new computer, modern VOIP phone system, and all the tools you will need to succeed. We offer continual training to help you be the best you can be.

Our ideal candidate is self motivated and is able to stay organized and attentive to customers and our teams needs. Experience in business, CSR, office administration, and/or the home service industry is a plus, but not required.

This is a great opportunity to join an awesome team. Please email with any questions. Please include a resume and a couple of words about yourself and your fit for this position.

We look forward to hearing from you!

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