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The Doubletree by Hilton located minutes from the University of Buffalo North has an immediate opening for an experienced Room Inspector
Essential Job Functions:
Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
Answer inquiries pertaining to hotel policies and services and resolve guests complaints and concerns.
Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner.
Assist in preparation of required paperwork pertaining to departmental functions.
Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
Follow sustainability guidelines and practices.
Practice safe work habits; follow OSHA standards; wear protective safety equipment and participate in safety committees as directed.
Perform other duties as requested by management.
Work Environment and Context
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. Pushing Laundry cart which can weigh about 100#.
Requirements:
HS Diploma or equivalent preferred.
Minimum two years of Housekeeping experience in the same or related position is required.
Strong time management skills, and the ability to multi-task, prioritize departmental functions to meet deadlines.
Ability to complete tasks individually and work in a team environment.
Qualified Candidates may apply at: www.harthotels.com.
Doubletree by Hilton
10 Flint Road
Amherst, NY 14226