Front Office Associate / Medical Assistant – Buffalo, NY
We are a well-established medical practice looking for a professional, reliable, and compassionate Front Office Associate / Medical Assistant to join our team. This role combines patient care support with front desk responsibilities, providing a key link between patients and providers.
Responsibilities:
Answer and direct incoming calls in a courteous, professional manner
Schedule and confirm patient appointments
Greet, check in, and prepare patients for their visits
Take vital signs and update patient charts as needed
Support physicians and clinical staff during patient care
Maintain accurate and confidential patient records
Assist with general office operations to ensure smooth workflow
Qualifications:
Previous medical office or healthcare experience preferred
Excellent communication and customer service skills
Ability to multitask and stay organized in a busy environment
EMR/EHR knowledge a plus but not must
Positive attitude and strong team player