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GMG Management Consulting is seeking a Receptionist for a contractual position in a Federal agency in Buffalo, NY. On-site training will be provided on specific office procedures, software programs and equipment.
The job responsibilities include:
Provides receptionist duties at the front desk.
Receives and directs telephone callers appropriately.
Greets and processes visitors according to current visitor management protocols.
Retrieves and forwards voicemail messages left on the main office number voicemail.
Responds to inquiries, providing general information regarding office programs.
Advises callers or visitors to contact the appropriate Federal, State or local agencies concerning matters outside the purview and furnishes the needed address or telephone number when available.
Receives, reviews, and distributes incoming mail, including service of process.
Checks mail and annotates accordingly (i.e. date stamp, attorney assigned, case number, etc.).
Ensures mail received from other agencies is appropriately screened and distributed.
Immediately notifies appropriate staff member when material is received via special shipment (i.e. Federal Express, UPS, etc.) or facsimile transmission and places in appropriate internal mailbox. Processes outgoing mail as required.
Receives deliveries, and route to the appropriate person.
Inspect incoming shipments to verify contents and quality.
Supports the staff by providing a variety of administrative support services including basic litigation support, e.g., bates-stamping, copying, producing CD/DVD duplications, etc. The work requires a specialized knowledge of the processes, procedures, and practices of administrative activities in conjunction with knowledge of clerical and administrative office skills and an ability to apply these skills to increase the effectiveness of assignments.
Open Social Security & 2410 files in CaseView. Print and assemble new case files.
Assists legal assistants with electronic case filings and docketing.
Assists with the scanning of inventory & the administration of the USA-5 program.
Performs other related duties as assigned.
Education/Experience Requirements:**
High school diploma or GED required
At least 2 years experience working in reception or providing clerical support in a legal office setting.
Proficient in Microsoft Office software programs (i.e., Word, PowerPoint, Excel and Outlook).
Ability to use, understand, and maintain directories, office personnel lists, and other guides and references to provide a variety of information on the office and to refer questions to other offices.
Skill in meeting and interacting with people in a professional, courteous, and tactful manner.
Skill in operating a multi-line telephone with voicemail system.
Skill in operating a computer terminal or personal computer.
Skill in operating automated document processing equipment such as photocopiers, printers, fax machines, scanners, binding machines, and label makers.
The successful candidate for this position will be subject to a pre-employment background check/screening.
Job Type: Full-time
