Help Wanted: Customer Service Representative – Hospitality Industry
Are you friendly, professional, and passionate about delivering top-notch service? Join our team!
We’re a fast-paced hospitality business committed to creating unforgettable guest experiences, and we’re looking for a Customer Service Representative who shares our dedication to exceptional service.
Responsibilities:
Greet and assist guests in a courteous and welcoming manner
Handle reservations, check-ins, and inquiries (in person, by phone, or email)
Resolve guest concerns promptly and professionally
Collaborate with other departments to ensure a smooth guest experience
Maintain accurate records and follow company procedures
Requirements:
Excellent communication and interpersonal skills
Positive attitude and problem-solving mindset
Previous customer service or hospitality experience preferred
Ability to multitask in a dynamic environment
Flexible schedule, including weekends and holidays
What We Offer:
Competitive pay
Friendly and supportive team environment
Opportunities for growth and advancement
Staff discounts and other perks
