DescriptionThe Program Coordinator reports to the Director of Community Education and Youth Programs and works closely with the Operations Coordinator to support the facilitation of classes and youth programs. This position serves as a primary lead for Special Studies and provides collaborative support for Youth Programs. The ideal candidate for this position has strong skills in written communication, managing detailed program information, and timely task completion. About the Work
Coordinate the class proposal review and scheduling process for Chautauqua’s Special Studies program (weekly in-person summer classes).
Serve as liaison to Youth and Family Programs leadership team to plan special programs, such as presentations from visiting program guests and cross-departmental engagement opportunities.
Work closely with community instructors and cross-departmental colleagues on class development.
Coordinate student communication related to Special Studies.
Create content in Chautauqua’s Online Classroom using a third-party learning management system.
Serve as digital host to support facilitation of online classes, including: meeting moderation, recording and storing content, managing class rosters.
Manage program information entry and edits utilizing internal scheduling software.
Work collaboratively with other program leaders to effectively utilize resources and solve problems.
Provide day-to-day support during the 9-week Summer Assembly Season for Special Studies staff members including hiring and payment management.
Serve as liaison to program volunteers.
Coordinate the program assessment process.
About You Education
Preferred high school diploma or equivalent
Experience
1-3 years of related program coordination experience in community education, recreation, summer camps, or multigenerational learning programs
Knowledge, Skills, and Abilities
Strong written and verbal communication skills
Ability to accurately manage detailed information
General knowledge of software systems used for program planning processes: primarily scheduling and roster management
Strong time management applied to detailed task completion
Comfort adapting to changes in program priorities and needs
Familiarity with Microsoft Office products
About Chautauqua Institution
Chautauqua Institution (https://chq.org/) is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars: the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State. It comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company (https://chq.org/discover-chautauqua/accommodations/athenaeum-hotel/) , a comprehensive hotel, food and beverage, conferencing, and events organization. The Institution’s office in Washington, DC, is strategically located to play an ongoing role in the nation's cultural conversations. Community Education and Youth Programs reports through the Program Office and works closely with the Education, Recreation, Religion, and Performing and Visual Arts departments to deliver multigenerational engagement opportunities through a variety of program delivery methods. The full portfolio includes in-person and virtual classes, interdepartmental classes, day camps, youth activities center, pop-up programs, and special events. Programming is facilitated year-round with most programs occurring June through August. About Your Work Schedule & Location This position is at Chautauqua Institution’s main campus in Southwestern New York (Chautauqua County) (https://www.choosechq.com/live-chq/) . The schedule is full time and may include daytime and evening hours, weekdays, and weekends, especially in the busy summer operating season and during project go-live periods. This position may work remotely or a hybrid schedule, mid-September through mid-June Total Rewards for Our TalentThe compensation for this opportunity starts at $17.00/hour, and with demonstrated experience or advanced education, candidates may earn up to $22.00/Hour. Chautauqua Institution’s competitive compensation and benefits include national health insurance with Highmark, flexible spending (or health savings) account options, dental and vision insurance, complimentary life insurance, wellness incentives, fitness options, an employee assistance program, and supplemental life insurance and long-term disability options. The Institution supports planning for retirement through a discretionary employer retirement contribution, which has recently been (10%) of gross compensation following a designated service period. Discovering Your Chautauqua Experience Our talent will engage with our mission, vision, and diverse communities in countless ways, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. In addition to a conventional gate pass, employees and their families will receive full online access to our current and historical programs at CHQ Assembly (https://assembly.chq.org/) . Our Commitment to IDEA Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority (https://chq.org/idea/) in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA. Joining Our Talent Community Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org. QualificationsSkillsPreferred
Writing: Some Knowledge
Task Management: Intermediate
Scheduling: Intermediate
Microsoft Office: Intermediate
Initiative: Intermediate
Communication: Intermediate
Working with Children: Novice
Camp Operations/Summer Camps: Novice
Learning Management Systems (LMS): Some Knowledge
Adaptability: Intermediate
BehaviorsPreferred
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
EducationPreferred
High School or better
ExperiencePreferred
1-3 year: Related program coordination experience in community education, recreation, summer camps, or multigenerational learning programs
