BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.The OpportunityOur Lysaght business is seeking a full-time, office-based Customer Service Representative / Showroom Sales Consultant to join our Coffs Harbour team. Proudly Australian-made since 1921, Lysaght manufactures and markets steel building products that have shaped our nation — from corrugated roofing on homes to large commercial and industrial projects. Our product range includes COLORBOND® steel roofing, wall cladding, rainwater goods, fascia and gutter systems, fencing, carports and patios.As a Customer Service Representative / Showroom Sales Consultant, you’ll be the face of Lysaght for our customers, both over the phone and in our showroom. You’ll provide advice and solutions, manage orders and quotations, and ensure an exceptional customer experience every time. With the support of a strong leadership team, you’ll also have opportunities to grow your skills and career at BlueScope.What Will You Do?Working with a friendly, inclusive team, you’ll:welcome and assist customers in our showroom with product advice and solutionshandle sales and service enquiries via phone and emailenter customer orders accurately and efficiently into our systemsmanage quotations and follow up enquiries to convert into sales opportunitiescollaborate with internal teams such as marketing, warehouse, and sales, to meet customer needs around specifications, packaging and delivery timelineslook for ways to continuously improve the customer experience and value propositionMore About YouYou’ll bring a positive attitude and eagerness to learn, along with:previous experience in customer service, showroom sales, or a similar environmentstrong attention to detail with the ability to manage multiple tasks at oncea customer-first mindset with strong problem-solving skillsproficiency with MS Office and computer systemsexperience with, or comfort learning to, analyse plans and specifications to prepare estimated material requirements, using our internal CAD system to generate designs and quotations Why BlueScopeAs we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” Come and discover us at www.bluescope.com/auscareersJoin us, creating strength for the future.Applications close Wednesday, 15 October 2025.
