The Zoom Worship Coordinator provides audio/visual and Zoom support for weekly Sunday morning services to enable remote participation in worship.
JOB DUTIES AND RESPONSIBILITIES
1. Set up laptops, TV, cameras, wireless and wired microphones, and sound for worship at 9:15 Sunday mornings.
2. Ensure all A/V technology is working correctly before worship and that the Zoom slideshow matches the order of service in the bulletin.
3. Initiate the Zoom call at 9:45 AM and maintain it during the entire service.
4. After worship, set up cameras and microphones so Zoom attendees can interact with in-person attendees for 15 minutes (or until all Zoom attendees sign off). Shut down and lock all equipment, and recharge the batteries in wireless microphones.
5. Ensure sound and video quality during the service and troubleshoot when necessary, including running multiple cameras, monitoring sound levels and settings, enabling Zoom participants to make announcements, responding to Zoom chat requests, and any other A/V management required for a high-quality worship experience.
6. Record portions of the service (i.e., sermons) and upload them to Google Drive after worship.
7. Maintain process documentation to ensure set-up changes and improvements are able to be run by others.
8. Document issues with Zoom worship and communicate them with office/worship staff and other volunteers.
9. Recommend improvements to Zoom worship procedures and equipment that make worship more enjoyable for remote and in-person participants.
10. In case of illness or other absences, notify a member of the Worship & Music or Personnel team at least 24 hours in advance of worship.
11. Complete required training, including annual sexual harassment policy review, within 30 days of notification.
QUALIFICATIONS
1. Proficiency in at least two of the following: iOS, Windows, and Chrome operating systems, including managing upgrades, settings, and optimizing system performance
2. Have reliable transportation to and from worship services
3. Ability to quickly troubleshoot and recover from tech failures and other interruptions
4. Report promptly for all scheduled work
5. Anticipate and manage, in advance, any absences due to personal and other work schedules
6. Collaborate with other worship personnel and volunteers
7. Familiarity with/experience using email and managing Zoom meetings, including screen sharing
8. Familiarity with video and sound system components such as cameras, microphones, amps, receivers, etc.
