Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title and SummaryDirector, Business Analytics & OptimizationOverviewThe Business Analytics & Optimization Director will be part of the regional Business Excellence team. She/he will work with teams in Regional and Global offices, and across Divisions within the Latin America & Caribbean region to: Drive business optimization and growth, leveraging data analytics. Track trends in performance, identify opportunities for improvement, and provide fact-based insights and sound recommendations to business owners Foster exchange of best practices regionally and globally Establish working groups to accelerate business optimization implementations and business growthRole Owns the design, development, and maintenance of ongoing KPI reports, analyses, and dashboards to track performance against targets and drive key business decisions Helps business partners gain key insights into business performance by market and customer segment Provides analytical input for target setting across multiple business dimensions during annual planning process Defines functional requirements for analytical solutions demanded by the business owners leveraging established and novel tools and methodologies Performs ad-hoc projects or targeted assignments to develop practical and actionable analytical solutions to address emerging business needs; and assists in the coordination of projects across stakeholders Build strong business partnerships with leaders of all levels and functions across LAC Leads junior members of the team and coordinates with Business Excellence Divisional teams to identify efficiencies and share best practicesAll About You Proven track record in dashboards and KPI preparation and maintenance Strong analytical skills and demonstrated experience working with large data sets, synthesizing large amounts of information, and summarizing insightful findings Passionate about data and data visualization with relevant experience in popular data analytics (Hadoop, Spark) and data visualization tools (Alteryx, Tableau, Power BI, Domo, Looker) Advanced Microsoft Office skills SQL and Python proficiency with Software development experience being a plus Experience conducting accurate business and financial analysis; building/maintaining complex financial models Excellent verbal and written communication/influencing skills Able to multi-task in a fast-paced, deadline-driven environment Ability to engage with senior team members and present data-driven recommendations synthesizing more relevant information Team player, comfortable managing a team of direct reports and influencing peers across the region (i.e., Analytics/Business Excellence community) Fluency in Spanish and English, both written and spoken, is a must. Portuguese is a plusMastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonableaccommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
