Papa John's TeammemberJob DetailsJob LocationPapa Johns - Hogansburg, NY Position TypePart Time Education LevelNot Specified Salary Range$15.00 - $15.50 Travel PercentageNone Job CategoryFranchise JOB SUMMARY: As a Restaurant Team Member, you are a member of the TLA-PJ Hospitality LLC. You will conduct business according to the details of your job description and the employee manual, making the customer our # 1 priority. As a member of the TLA-PJ Hospitality LLC team you will be required to live and breathe our mission to seize opportunity, lead with passion and be the absolute best. This position will provide full operational responsibility for the store. ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the companys image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
Accurately use the PROFIT System, process cash, check and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the companys assets by maintaining organized, safe and clean work areas; comply with safety and security standards at all times.
Competencies
Classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job.
Commitment to Task:Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
Customer Focused:Commits to meeting the needs and expectations of the organizations internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback).
Flexibility:Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
Initiative:Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a can-do attitude.
Teamwork:Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports teams decisions; contributes to the teams efforts.
Functional Skills:
Cash management skills
Position Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands
While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds.
Work Environment
While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.
Additional Information
Must be 18 years of age or older
Must have reliable transportation
Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
Non-exempt, hourly position
CONCLUSION
This job description will give you a guideline to use to help ensure your success in your position. TLA-PJ Hospitality LLC is committed to ensuring customer and employee satisfaction. In light of your customers or TLA-PJ Hospitality LLC needs we may change or alter some of the responsibilities of a position in order to accommodate our business success.
