This is a role for someone who’s both detail-oriented and entrepreneurial — ready to roll up their sleeves and contribute to the growth of a mission-driven business.
You’ll be responsible for ensuring smooth and efficient production and shipping, maintaining quality standards, supporting marketing initiatives, and tracking key business metrics.
Beyond operations, we are looking for someone excited to contribute creatively and strategically to the continued growth of the company.
PHARMACY & FULLFILLMENT
We are seeking a highly organized, detail-oriented person who can manage the day-to-day operations of our herbal production facility.
Oversee production and inventory of herbal tinctures, essential oil remedies, and other products.
Ensure accuracy, efficiency, and consistency in order fulfillment and shipping.
Maintain compliance with safety and quality standards in herbal product handling.
Manage supplier relationships, raw material ordering, and stock levels.
Participate hands-on in the manufacturing of our herbal products from start to finish, including production, labeling, and packaging according to our recipes and specifications.
Employ effective communication routines with other team members in order to maintain clear and streamlined order fulfillment processes.
MARKETING & BUSINESS GROWTH
You will work in collaboration with Hillary to strategize and create marketing plans, the content calendar, and to produce and execute creative, effective marketing.
Assist with marketing campaigns, promotions, and social media content support.
Track sales performance, customer engagement, and other key metrics.
Generate reports and insights to support decision-making and business growth.
Collaborate on new product launches and customer experience improvements.
LEADERSHIP & GROWTH
Work closely with the founder to refine systems and workflows for greater efficiency.
Identify and implement opportunities to streamline operations and improve profitability.
Contribute ideas and initiatives that align with Bloom & Reveal Botanicals’ mission and values.
CUSTOMER CARE
This role requires a dedication to customer satisfaction and a desire to learn about all of the herbal products offered by Bloom & Reveal Botanicals.
Level-headed, clear, kind and respectful style in all email, phone and in-person customer service communications.
Excellent listening skills and ability to convey to the customer that you understand their issue and desired outcome.
Handling damages, refunds, and complaints; following company protocols and processes for such circumstances; tracking and documenting all customer complaints, issues, and outcomes.
WEB / TECH
Some tasks require experience with computers, spreadsheets, and various computer applications, so ability to learn technology and problem-solving tech issues is a must, including for example:
Zoho Mail & Workdrive
Quickbooks
Mailchimp
Ship Station
The Bloom & Reveal Botanicals website (https://bloomreveal.com) is a Wordpress Woocommerce web store. Knowledge and experience and/or ability to learn back-end website maintenance is a must, as this role involves updating web products on a regular basis.
Troubleshooting website issues and working with team and other professionals to resolve problems efficiently and effectively is essential;
Working cooperatively with tech support and contractors is top priority when the website is experiencing tech issues.
Your Attributes:
Strong organizational and operational management skills.
Comfort with marketing tools (email platforms, social media, e-commerce platforms).
Analytical mindset with ability to track and interpret key business metrics.
Excellent communication skills and collaborative spirit.
Passion for natural healing, botanical medicine, and growing a purpose-driven small business.
Entrepreneurial, self-motivated, and solutions oriented.
Flexible, resourceful, and able to wear many hats in a growing business.
A balance of creativity and attention to detail.
Able to move and think with some speed and agility and bring tasks to completion in a timely manner.
Willing to train the right individual.
Hours: Approximately 30-35 hours / week; Monday - Friday, 9am – 3/4pm
About Bloom & Reveal Botanicals:
We strive to bring the future of sustainable, conscious healthcare to the here and now by providing effective natural medicines for the critical - and all too common - health problems of our times.
We believe that, in many cases, botanical medicine is the best medicine for treating fatigue, aches and pains, digestive issues, swollen glands, skin ailments, sinus trouble, and more.
That’s because botanical medicine is non-toxic to people and the planet, supportive of the body’s optimal functioning, and empowers healing by avoiding side effects and pharmaceutical dependency.
