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Summary
The Omega Café is an independent facility within the Omega FoodWorks Dept. The Omega Café provides a welcoming, shared space where participants, staff, faculty and the public can gather, enjoy light meals, snacks, and beverages. The Café also offers space for workshops and special events to meet and is host to book signings, concerts, and craft fairs.
The Shift Coordinator (Shift-Co) is responsible for overseeing the overall flow of the shift, the coordination of work among the staff, and ensuring that standards of presentation and customer service are being met.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Create an environment of compassionate service, welcoming guests with warmth and genuine hospitality
Follow and enforce New York State Department of Health codes, as well as all H.A.C.C.P. regulations for storage and cooling
Oversee and support Café production and maintenance in all areas
Maintain and operate Point-of-Sale system, including updating new items into system
Open and/or close Café.
Manage the cash drawer and prepare deposits
Train new staff
Assign tasks to staff
Train café staff.
Maintain effective and thorough communication with café leadership team
Maintain presentation and ensure accurate signage of retail items
Ensure that regular weekly and monthly deep cleaning assignments are complete and meeting standards
Assist staff members in guest interactions
Assist in all areas of Café production, including an active participation in carrying out the duties of individual staff- making drinks, plating and serving, wiping tables, doing dishes, as needed
Maintain an active knowledge of all aspects of the menu, including providers, ingredients, and available choices
Provide welcoming and expedient service to all patrons
Other duties as assigned by manager
Qualifications
Knowledge of café environment, retail food trends and plant-based menus
Timely, reliable, and service oriented individual
Excellent interpersonal and customer service skills
Ability to work comfortably in fast paced environment
Team player
Alignment with Omegas mission, goals, and core values
Physical Requirements:
Ability to lift and carry up to 50 lbs. occasionally
Ability to stand for long periods regularly
Ability to navigate a hilly campus in diverse weather conditions
