Who We Are
Kate McLeod creates effective, good-for-you products that help customers find moments of intentioned self care in their lives. Our hero product is the Body Stone, an innovative solid moisturizer that melts into the skin on contact. It's designed to be used daily and turns something quotidian into an intentioned moment of self care — a source of everyday magic.
Hourly Rate: $25 / hour
You will report to the Manager, Workshop Operations.
POSITION OVERVIEW & PURPOSE
The Packaging Lead will be responsible for overseeing all aspects of packaging, fulfillment and distribution at our Hudson Valley workshop based in Red Hook, NY. This role will be responsible for managing, motivating, and assigning daily tasks out to a team of Packaging Assistants to ensure production goals are achieved. Additionally, the Packaging Lead will be responsible for facilitating all outbound shipping activities and ensuring adherence to retailer packout specifications. This is a physical role in a warehouse environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operational Planning & Management:
Organize and oversee the packaging team, ensuring that the team completes all tasks in an efficient manner and adheres to all internal processes
Establish and communicate daily packaging goals, based on company priorities and staffing levels
Inspect all materials and finished goods to ensure products meet our quality standards; this includes scent testing and visually inspecting products as part of daily quality checks
Maintain accurate documentation of all inventory movements through paper logs and/or directly in the computer system, if applicable
Maintain packaging SOPs and ensure any changes are appropriately documented and communicated out
Oversee the receiving process for inbound packaging and accessories shipments, ensuring that all inbound shipments are QA’d and counted in a timely manner
Manage all finished goods and packaging inventory levels alongside the Manager of Operations to ensure accurate stock levels are maintained. Reconcile discrepancies promptly.
Implement process improvement, organization, and systems updates as it relates to all packaging processes
Outbound Shipping & Wholesale Fulfillment:
Coordinate shipping activities, including scheduling pickups and deliveries to wholesale partners and warehouse locations, and ensure accurate documentation and compliance
Maintain detailed documentation and ensure compliance with all retailer routing requirements, including updating external systems
Effectively prioritize and QA wholesale orders to ensure all retailer ship windows are achieved
Facilitate the packout of gifting and influencer orders as needed and document appropriately
Personnel Management & Leadership:
Create a positive and motivating work environment for the packaging team, while fostering a culture of teamwork, accountability, and continuous improvement
Provide ongoing guidance, training, and support to team members to enhance performance and improve the skills of the group
Maintain training documentation and administer training to new packaging team members on applicable processes and procedures
Evaluate employee performance, providing coaching, feedback, and corrective action as needed
Facility Management & Safety:
Maintain robust organizational systems and inventory control within the workshop and foster a neat and tidy work environment
Maintain adherence to all health and safety policies and ensure safe use of all packaging equipment, including pallet jacks
Contribute to routine workshop housekeeping and day-to-day operations of the workshop
Urgently communicate any quality, safety, or personnel concerns immediately to management
QUALIFICATIONS
3+ years of experience working in a manufacturing or fulfillment environment, with at least 1 year in a supervisory role
Experience in Cosmetics, Personal Care, and/or Food Production preferred
Ability to lead and motivate employees in a fast-paced, goal-oriented environment
Excellent organizational skills and attention to detail, with ability to work efficiently under tight timelines and achieve quality results
Excellent communication and interpersonal skills—both written and oral
Flexible, adaptable approach, with a willingness to tackle any task large or small
Available 9am - 6pm, M-F, with flexibility to meet shift changes as required
Basic computer skills
PHYSICAL REQUIREMENTS
Ability to lift 55 pounds repeatedly and frequently push, pull, squat, bend, and reach
Ability to maneuver pallets, operate pallet jack and other equipment as needed.
Ability to stand/walk for up to 9 hours during shifts
Kate McLeod is committed to building a diverse team and fostering an inclusive culture. We are proud to be an equal opportunity employer. We welcome our employees’ differences in race, religion, gender, sexual orientation, age, veteran status, disability, pregnancy, medical conditions, among other characteristics.
