Middletown Tire & Auto
Seeking a Service Writer/ Counter Person, with automotive/tire experience- Full-time, long-term position.
Excellent opportunity for a person with automotive background and wants to grow in the industry. Join a team that works to make service a top priority. We are a Private, Family-owned company with over 40 years in the automotive industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greeting Customers
Answering phone calls
Prepare repair orders by describing the symptoms, problems and the customers concerns into the repair service database.
Working with our automotive technicians in ordering the necessary parts needed for their job.
Creating, reviewing, and closing work orders
Ensuring proper parts and labor are being invoiced
Reconciling billing information for the accounting department.
Verify and process warranty claims by examining records and documents supplied by contract coverages.
Be friendly, professional, and efficient when working with team members & customers
Assist customers with any questions and concerns, both on the phone and in person.
Hours for position: Mon-Fri 8am-5pm, Saturday 8am-3pm. Must be self-driven, with the desire to work.
QUALIFICATIONS AND SKILLS:
A high school diploma or equivalent is required.
At least One year of related work experience in the automotive industry is preferred.
Automotive/ tire knowledge/experience preferred.
Excellent written and verbal communication skills.
Ability to utilize a computer.
Valid Driver's License.
Bilingual preferred, but not required.
Salary + Commission.
Monday-Saturday
email resume for details.
This position cannot be done remotely. Only apply if you are serious about working.
Job Type: Full-time
