Job Title: Territory Sales Consultant
Location: Ithaca, NY
Reports to: Sales Manager
Job Type: Full-time
Job Overview:
The Territory Sales Consultant is responsible for generating new business and maintaining existing client relationships by providing expert advice on roofing products and services. The ideal candidate will have a strong sales background, excellent communication skills, and a desire to succeed in a competitive market. This role involves working closely with customers, understanding their roofing needs, and offering tailored solutions that meet their budget and expectations.
Key Responsibilities:
Sales and Customer Engagement:
Identify potential customers through various channels, including cold calling, networking, referrals, and online leads, and canvassing.
Conduct on-site inspections to assess roofing needs and provide accurate, customized estimates.
Present and explain roofing products and services to customers, highlighting benefits and addressing any concerns.
Close sales by understanding customer needs and effectively negotiating pricing and terms.
Customer Relationship Management:
Build and maintain strong, long-lasting customer relationships through regular follow-ups and exceptional service.
Address customer inquiries, provide product information, and resolve issues in a timely manner.
Ensure customer satisfaction by coordinating with the project management and installation teams to deliver quality roofing solutions.
Product Knowledge and Expertise:
Stay updated on the latest roofing products, materials, and industry trends.
Provide customers with knowledgeable advice on product options, including material types, warranties, and installation processes.
Attend training sessions and company meetings to continuously improve product knowledge and sales techniques.
Documentation and Reporting:
Prepare detailed sales proposals and contracts for customers.
Use CRM software to track sales activities, customer interactions, and follow-ups.
Report sales performance, customer feedback, and market trends to the Sales Manager.
Collaboration:
Work closely with the sales team to share insights, strategies, and best practices.
Partner with the marketing team to support local advertising campaigns and promotional events.
Collaborate with the operations team to ensure the timely and efficient completion of roofing projects.
Qualifications:
Education: High school diploma or equivalent required; a college degree in Business, Marketing, or a related field is a plus.
Experience:
1-3 years of sales experience, preferably in the roofing or construction industry.
Experience in customer service or account management is beneficial.
Skills:
Strong communication, negotiation, and interpersonal skills.
Ability to build rapport quickly with customers and understand their needs.
Proficiency in CRM software and basic computer applications (e.g., Microsoft Office).
Knowledge of roofing products and services is a plus but not required (training will be provided).
Attributes:
Highly motivated and results-oriented with a passion for sales.
Ability to work independently and manage time effectively.
Attention to detail and a commitment to delivering high-quality customer service.
Willingness to learn and adapt to a fast-paced, dynamic industry.
Compensation:
Paid training
Commission structure based on total gross sales
Fuel reimbursement
Paid time off
