Bartender Server Responsibilities
Prepare guest checks through POS terminal functions and process guest payments by cash, credit card, comps and all other tender types
Uphold procedures for Bartender banks
Responsible for proper check–out procedures
Responsible to ensure accurate accounting of all bar monies
Appear in uniform for all shifts at the scheduled time
Ensure proper rotation of all liquor, beer, wine and consumable items
Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles
Proper setup and maintenance of event and or banquet function spaces
Inform management of any complaint, comments or incident
Ability to create and maintain a guest and staff service rapport
Respond to guest inquiries and requests in a courteous and polite manner
Anticipate guest needs
Provide information to Guests regarding our venues, menus and pricing
Adhere to all company Standard Operating Procedures
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Report any incidents of theft, vandalism, or violations
Respond to Guest concerns/complaints and correct errors or resolve complaints with a positive attitude
Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention
Refuse further service of alcohol to overly intoxicated Guests in a courteous and safety-minded manner
Comply with all safety and health department procedures and all state and federal liquor laws.
Maintain company safety and sanitation standards
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to a Manager immediately
Assist all other team members as needed
Assists and/ or completes additional tasks as assigned
