Job description:
Laundromat Attendants are the face of our company. They are the first and last person that our customers interact with.
We have won The Best of Long Island for Laundromats for 2023 and 2024
Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise
Responsible for accurately utilizing the cash register or point of retail sale computer
Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items
Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
Knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; management of any customer complaints or claims.
Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
Follows all safe practices to prevent accidents and injuries to customers and employees
Understands responsibilities for emergency situations such as fires, severe weather
Maintains a safe environment inside and outside of the store
Continually walks the floor picking up debris, emptying trash containers, checking the bathroom and performing other cleaning duties as required
Job Requirements:
Must be able to stand for up to 8+ hours at a time for a shift
Must be able to lift 35 pounds
Must be able to communicate with all customers and associates in a professional manner
Must be able to work well with others and remain calm in stressful situations
Previous experience in customer service or retail is preferred
Ability to resolve customer issues/complaints in a fashionable and timely manner
Ability to perform assigned tasks by management
Ability to work a flexible schedule
Must be able to speak ENGLISH
PLEASE SEND EXPERIENCE AND PHONE NUMBER DETAILS WHEN RESPONDING.
WHAT WE OFFER:
Company Shirts Provided
Competitive Wage
Commission Program
Employee Wash Discount Program
Flexible schedules for full-time and part-time employment
Job Type: Part-time
Salary: $16.00 - $18.00 per hour
Benefits:
Employee discount
Flexible schedule
Schedule:
4 hour shift
8 hour shift
Supplemental pay types: Commission
Tips
Ability to commute
Massapequa, NY 11758: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 1 year (Preferred)
Laundromat: 1 year (Preferred)
Here is a link to our Facebook Page for information:
https://www.facebook.com/Laundremax/videos/471961161005480/
