Office/Customer Service Assistant

Office/Customer Service Assistant

18 Sep 2025
New York, Long island 00000 Long island USA

Office/Customer Service Assistant

We are seeking a motivated and detail-oriented Office Assistant to join our dynamic team. The ideal candidate will play a crucial role in ensuring smooth office operations by providing exceptional customer support and managing various administrative tasks. This position requires strong organizational skills, proficiency in phone systems, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

Create Estimates, Email, Invoices and other important office documents.

Provide outstanding customer support by addressing inquiries and resolving issues promptly.

Manage front desk operations, including answering emails and handling incoming calls.

Assist with scheduling appointments and maintaining calendars for upcoming jobs.

Perform clerical duties such as filing, data entry, and maintaining organized records.

Proofread documents to ensure accuracy and professionalism in all communications.

Support clerical duties as needed, including ordering parts and supplies.

Collaborate with team members to streamline office procedures and improve efficiency.

Maintain a clean and organized workspace to promote a productive environment.

Must be Organized.

Requirements

Previous experience as an office assistant or in a similar administrative role is preferred.

Proficiency in phone systems and customer support practices.

Familiarity with QuickBooks is a plus but not mandatory; willingness to learn is essential.

Strong organizational skills with the ability to manage multiple tasks simultaneously.

Excellent proofreading skills to ensure high-quality documentation.

Bilingual candidates are encouraged to apply, as this will enhance communication with diverse clientele.

Ability to work independently as well as collaboratively within a team setting.

A positive attitude, strong work ethic, and commitment to providing exceptional service are essential for success in this role.

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