Qualifications
Understand, respect and maintain company policies and procedures
Outgoing, friendly personality
Customer service oriented attitude
Works well with a diverse team and treats people with respect
Responds positively to coaching and direction
Highly motivated and dependable with a strong work ethic
Desire to work in a fast-paced environment
Punctual
Responsibilities
Position Summary: Uphold the core values of the organization and its mission while consistently presenting and promoting brand integrity, product quality and customer service standards
Ensure customer satisfaction by handling counter transactions in a fast, efficient and friendly manner
Acknowledge all customers with a friendly smile and is highly responsive to needs and requests
Communicate clearly with each customer in a friendly and courteous way
Participate in team service to ensure each customer is served quickly
Resolve customer problems with a sense of urgency
Wrap and stock desserts and supplies
Place desserts out for display and monitor inventory of items out for sale
Keep workstations and areas neat and clean
Position requires standing and walking for long period
Occasional moderate to heavy lifting and carrying, bending and reaching overhead may be required
