HIRING IMMEDIATELY IN LONG ISLAND, NY
Do you have great customer service skills?
Be part of our purpose oriented proactive team of fellow owners who anticipate needs and are service focused. Support and develop customer accounts, provide quotes, fulfill orders, and learn valuable industry skills.
SEND RESUME
RESPONSIBILITIES:
Customer service and sales
Answer phones using proper phone etiquette and assist Will Call customers at the Branch
Support and fulfill requests received via email from customers and other company locations
Enter orders and provide sales quotes in a timely manner
Utilize company system for stock verification as needed for sales fulfillment
Source items on materials requests
Process customer payments
Actively participate in company and Vendor-offered training opportunities
Light cold calling when requested
Follow company procedures and policies
Required to count inventory once a quarter on prescheduled weekend determined by the office team
Warehouse shipping/receiving, forklift operation, as needed
Other duties as assigned
QUALIFICATIONS:
Valid Driver’s license
Able to pass drug test/background check
Able to speak, write and read in English, bilingual helpful
Team Player
Strong typing skills; Microsoft Outlook, Excel, Windows helpful
Strong customer service skills
Effective communication skills via phone, email and in person
Product and industry knowledge or readiness to learn
Sense of urgency
Goal oriented
Problem solving skills
Basic math skills
Must follow all OSHA and safety procedures
Willingness to actively participate in ongoing training
BENEFITS:
Insurance (Health, Vision, Dental) offered the 1st of the month following 60 days of employment.
90% of Employees Premium Paid by Company for Employee, 50% of Dependent Premium Paid by Company
Supplemental Insurance offered
ESOP (Employee Stock Ownership Plan) – Eligible following 1 year of employment and 1,000 hours
PTO – Accrual begins first day of employment
Holiday Pay – 8 paid holidays per year
Bonus Program – Bonus opportunities 2 times a year based on store/company performance
