Leading manufacturer and distributor of premium quality packaged ice products. We are one of the largest producers in the United States, serving the Tri-State area.
This this position is responsible for answering inbound calls from customers and dispatching drivers to ensure all deliveries are made in a quick and efficient manner. In addition, the Dispatcher coordinates and maintains the dock area and maintenance of all vehicles.
Key Responsibilities:
Responsible for correspondence with customers and dispatch drivers.
Communicates with drivers on day-to-day assignments.
Reconciles all cash and driver invoices.
Builds base routes for drivers.
Maintains handhelds printers,GPS, Trailers & Vehicles.
Coordinates the dock area involving the loading of trucks, shipping, and receiving.
Evaluates the availability of trucks for ice delivery as well as for repairs and maintenance.
Reviews driver logs and vehicle inspection reports and monitors adherence and compliance based on metric reporting.
Supports DOT compliance and other safety initiatives.
Receives merchandiser repair calls and dispatches service technicians.
Reviews all tickets
Receives all accident information
Plate returns and removal from insurance
Registrations
LENS
Vehicle Credit cards & pins
IFTA, HUT & CMV
Monthly lease agreements
Registrations & Inspections.
Able to lift 50lbs
Skills Requirements and Competencies:
Must speak English and Spanish.
1 to 2 years’ experience working in a distribution environment.
Excellent written and verbal communication skills.
Basic math and cash handling skills.
Ability to work independently as well as in a team setting.
Comfortable with a fast-paced environment and ability to shift focus to meet client needs.
Must be comfortable working with hand held units.
Working knowledge in Microsoft Office products, including Excel and Outlook.
Must be available to work evenings, weekends, and holidays.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
