FX Trading Application Associate - FOREX (NEW YORK)

FX Trading Application Associate - FOREX (NEW YORK)

03 Nov 2023
New York, Midtowncity 00000 Midtowncity USA

FX Trading Application Associate - FOREX (NEW YORK)

LOCATION - This position is based in the Midtown NEW YORK CITY area.


Please send resumes to John Mustion

Contact Info:

John Mustion

The position involves working closely with traders, business analysts and developers to deliver and support solutions to the trading and sales desk in a DevOps model environment. The communication skills of the candidate will be very important, since this role includes daily interaction with trading, sales and operations staff.

Candidates will be exposed to e-trading functions including streaming prices, trade STP, electronic trade execution, order management, and market depth aggregation. The candidate might also be exposed to advanced trading techniques such as intelligent auto-quoting and order routing, automatic hedging and automated trading strategies.

The team is part of the global team for the FIC activities and supports on a global platform. The team is based on the dealing room and manages applications deployed in Paris, London, New York and Asia.

Primary tasks include but are not limited to:

  • Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. End users are Sales, Traders, Front and Middle Office in the FIC department.
  • Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. Multi-tasking environment.
  • Crisis Management with communication to end-user and senior management
  • Provide functional and technical expertise to produce and promote maintainable and quality solutions, which includes documenting system requirements and documentation of support run book.
  • Communicate with users regarding application outages and upcoming events like release, project.
  • Liaise with development/support teams in Bangalore, New York, Montreal, Paris and London.
  • Respond to end users within timeframe dictated by the severity of the problem, document and track (case histories, issues, and action steps).
  • Respect internal IT norms, standards and processes.
  • Timely reporting of production and project status to client and IT management.
  • Effective and efficient, oral and written communication with various audiences at appropriate levels.
  • Partner with development teams (NY/Paris) on release management.
  • Partner with the Global support teams (Paris/Asia) to ensure quality support to our end users.
  • Effectively manage the Client Relationship with the end user community.


  • Very strong knowledge on Forex (Cash and Options) and Interest Rates Derivatives (Swaps, Futures, Options, Forwards)
  • Good understanding in Risk calculation and derivatives Pricing
  • Know the current US financial regulation (Dodd Frank, FINRA, FATCA Reporting, etc)
  • Strong Knowledge of the financial industry and the standard process (Front office, Middle Offices Duties)
  • Know very well the Trade life cycle from negotiation to clearing and the different platforms involved (Bloomberg, FXAll, Fidessa, Gain Gtx, Currenex, FxConnect, Fast Match, TraderTools, Fx Inside Markiwire, Oasys )
  • Strong analytical skills, follow-up capability and problem solving ability.
  • Flexible and adaptable to new environments. Quickly learn new systems/products.
  • Can communicate clearly and excellently with a wide variety of people/functions (verbal/written)
  • Flexible and adaptable to new environments. Quickly learn new systems/products.
  • Proactive and results-oriented: sets goals and priorities that maximize the use of resources to deliver optimal results.
  • Team-oriented, client-focused and open to different ideas/viewpoints.
Technical skills

  • Competency in SQL and databases (Oracle, MicrosoftSqlServer, Sybase)
  • Knowledge on Client/Server application
  • Comfortable working on Windows/Unix environments
  • Competency in Microsoft Office applications (e.g. Excel)
  • Middleware experience (Tibco, RMDS, FIX)
  • Scheduling Tools: Autosys, Crontab
  • Network experience
  • Agile development methodologies and tools (Jira, Service Now, GIT)
Prior Work experience

  • Previous experience in a support team facing trader and sales (3 years +)
  • Previous experience working with developer or Business Analyst
  • Previous experience in financial industry

  • Master degree in Computer Science or equivalent
  • ITIL certification
  • Degree in Finance a plus

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