Core responsibilities
Invoice creation and distribution: Generate and send accurate invoices to clients based on services or products provided.
Payment processing: Track payments, apply incoming payments to client accounts.
Accounts receivable management: Pursue outstanding payments and send reminders for overdue accounts.
Discrepancy resolution: Investigate and resolve any billing issues, errors, or disputes with clients and other stakeholders.
Record keeping: Maintain meticulous and accurate records of all billing and payment activities.
Client communication: Respond to client inquiries regarding billing and payment issues, ensuring good customer service.
Process improvement: Review and suggest improvements to existing billing processes to increase efficiency and accuracy.
Financial reporting: Prepare and manage billing reports for management and other departments
