Established, independently owned and operated automotive Franchise is seeking an intelligent and professional assistant to perform a full range of daily duties to maintain a small office, with an emphasis on answering phone calls and delivering excellent customer service.
Responsibilities will include but not limited to:
Greeting customers when they arrive with proper Customer Reception Procedure
Handling incoming customers via phone and follow procedures with precision/track incoming leads
Input customers into POS
Update customers on status of vehicles
Assist with part ordering/returns
Deliver vehicles with proper car delivery procedure
Help keep office clean
Successful candidates will have a welcoming demeanor, have a great phone voice and be able to project a calm presence, even when things are hectic. Punctuality is a key required trait since the front desk is the very first impression customers get when they walk into our service center as well as on the phone.
MUST BE FRIENDLY AS YOU WILL BE GREETING CLIENTS IN PERSON AND VIA PHONE
Paid Major Holidays
401K Match up to 3%
Vacation Pay
40 Hours M-F 8-5 with an hour for lunch
