We are seeking dedicated and empathetic customer service representative to join our team on a fulltime basis. This role involves handle customer interactions over the phone and emails specifically dealing with returns and complaints. additionally, the position including filing and screening documents.
RESPONSIBILITIES:
- provide excellent customer service over the phone and emails
-Manage and resolve customer issues efficiently and professionally
-Ensure all customers interactions are documented accurately
-Collaborate with team members to improve customer service process
QUALIFICATIONS:
-Strong communication skills
-Being Empathetic and patient with clients
-Previous experience is preferred
-Ability to handle and multitask
-Pay attention to details
We have Morning and afternoon shifts available. We are starting interviews this Monday March 17,202 and it will continue in the next few weeks.
Submit your resume and we will reach out you.
