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Customer Service and Sales Representative
IBS Direct - Keeping our client's facilities clean, green and innovative. www.goibsdirect.com
Dynamic facility maintenance company is seeking for a full-time outgoing, results oriented and entrepreneurial Customer Service and Sales Representative. The position requires a person who can manage client expectations, identify sales opportunities, enjoys working with people and establish effective relationships with existing and potential customers.
IBS Direct is a commercial janitorial company that has been in business for 30 years and counting. Each year our team has consistently grown and expanded. We currently serve customers in NYC, Upstate NY and Connecticut.
Main Duties:
Establish client relationships and follow up with clients as needed
Responsible for addressing and resolving customer inquiries/concerns
Daily travel throughout NYC
Ability to identify new sales opportunities
Promote company services and brand
Continuously network and develop new business through existing and new client base
Builds rapport and cultivates relationships with decision makers.
Maintain a strong work ethic with a total commitment to success each and every day
Other duties as assigned
Qualifications and Requirements:
Must be a people's person
Awesome at opening doors and getting appointments
Positive attitude and resilience
Enthusiastic and self-motivated
Ambitious, goal oriented and highly productive
Strong persuasion skills
Critical thinking and proactive attitude
Versatility and flexibility
Must be well articulate and present a professional image
At least 1 years of Customer service experience in Janitorial, Hospitality or similar Service Related Industry preferred
Excellent communication skills, written, verbal and listening
Ability to problem solve in an efficient and timely manner
Excellent client management and presentation skills
Proficient in Microsoft Office
Must be a Team Player
What we offer:
Paid Time Off + Health Benefits
Competitive Base salary + Incentivized Compensation Program
Great culture with progressive company and opportunities for growth
MUST Send Resume as PDF or Word Attachment!
