A dynamic, growing company that specializes in fit standardization and supply chain technology for the apparel industry is seeking a Customer Service - Sales Administrator who exemplifies the following skills and qualities:
Responsibilities:
● Effectively communicates and takes incoming calls from customers in regards to new orders and/or inquiries on existing orders
● Efficiently follow-up on customer inquiries and directs inquiries to the appropriate department
Provide support to Sales Director and assist with both internal and external sales documents
● Works closely with marketing team and other internal teams on shipments for trade shows and events
● Maintenance of department file folders and organizational systems
● Supports global and local shipping and distribution teams
● Other additional customer service and administrative responsibilities as assigned
Requirements:
● Strong professional verbal and written communication skills
Spanish language skills a plus.
● Ability to manage, sort, prioritize and respond to a high volume of incoming emails and correspondence
● Strong, proactive, and friendly customer service skills
● Proficient with Microsoft Office (Specifically Excel), G-Suite, Netsuite is a plus
● MUST have strong customer service skills
● Meticulous organizational skills
● Ability to multitask efficiently
● Minimum 2 years experience in an office environment
