This job would entail the ideal Assistant to answer phones, respond to inquiries via email suggest solutions related to customer orders, and process order delivery. If you are computer savvy and have a great customer service persona this job is for you.
Responsibilities:
Answer incoming calls and serve as the primary point of contact.
Respond to inquiries via phone or email in a timely and professional manner
Collaborate with other departments to ensure customer satisfaction
Update and maintain accurate records and update information
Support the various departments administratively.
Requirements:
Must be proficient with Microsoft Office suites
Must have attention to detail and a high level of organization.
Ability to multitask and prioritize tasks to meet deadlines.
Excellent communication and interpersonal skills.
Ability to work effectively in a team-oriented environment.