An established premium cleaners is looking for a energetic, personable Dry Cleaning Counter Clerk who will be responsible for ensuring that all customer’s requests are taken care of in a timely manner. The candidate must be presentable, friendly personality, and provide customer delight on a daily basis. You will work closely with the dry cleaning crew team to ensure that all orders are fulfilled accurately and efficiently. You will also be expected to maintain a clean and organized workspace, and to follow all safety protocols and procedures. This is an entry-level position that requires top-notch customer service skills and the ability to work in a fast-paced environment.
Responsibilities:
Intake of customer’s clothes including bagging, tagging, marking stains, and noting special requests
Processing payment, both cash and credit
Answering telephone calls
General customer service
Oversee the dry cleaning workflow of receiving the clothing, processing, and communicating to the dry cleaning team
Other duties as needed
Requirements:
Experience in Dry Cleaning and Laundry Services is a plus
Must be presentable, friendly personality, and provide customer service on a daily basis
Open to a 50-hour work week.
Possess a strong work ethic.
Strong communication skills
Organized and efficient while working in a fast-paced environment
Detail oriented, strong attention to detail and meticulous.
Ability to multitask