We are seeking a responsible and energetic FRONT DESK HOSTEL RECEPTIONIST to join our team. Qualified candidates must maintain both a professional demeanor and character. This is a full time position at a Hostel/Boutique Hotel in East Williamsburg.
Example of a full time weekly schedule:
Wednesday and Thursday: 8am - 4pm
Friday and Saturday: 11am - 7pm
Sunday: 4pm - 12am
Job Responsibilities:
- Checking guests in and out of the hostel - serving as a general information desk with knowledge of New York sites, recommendations, and directions while providing excellent customer service
- Responding to e-mails and phone inquiries
- Researching weekly activities and events for guests
- Maintaining hotel rates and allocations with respect to the availability
- Preparing for the next day's guest arrivals
- Overseeing daily hostel operations and handling all types of situations
- Basic building maintenance and room checks - coordinate issues with housekeeping and maintenance teams
- Contributing to our constant growth by working on various projects that can improve our hostel's image
Requirements:
- Strong interpersonal skills, as this job requires frequent interaction and communication
- Highly organized, attention to detail, courteous, friendly, professional and amiable
- Must be hands on and ready to help in other areas if needed and able to fulfill other duties
- Previous hospitality/hostel experience is a plus
- Multiple languages is a plus
Please respond with your resume and cover letter.
Qualified applicants will be contacted directly.
