Position Summary:
We are currently seeking a polished, professional, and personable Front Desk Concierge to join our team. As the first point of contact, you’ll play a key role in creating a welcoming and seamless experience for our guests, from check-in to check-out.
Key Responsibilities:
Greet guests with warmth and professionalism
Manage appointment scheduling via phone, email, and in-person
Provide detailed information about services, memberships, and promotions
Handle check-ins, check-outs, and payments efficiently
Assist with opening and closing procedures
Maintain cleanliness and orderliness of the front desk and lounge areas
Support team operations and deliver a five-star guest experience
Ideal Candidate:
Prior spa, hospitality, or customer service experience preferred
Professional demeanor with excellent communication skills
Tech-savvy and comfortable using booking software (experience with Booker/MindBody a plus)
Ability to multitask in a fast-paced, upscale environment
Punctual, reliable, and a team player
Passionate about wellness and exceptional service
Perks & Benefits:
Product/Service discounts
Commission
A positive, supportive, and serene work environment
How to Apply:
Please send your resume, a brief cover note, and availability to hello@bodybybrooklyn.com with “Spa Concierge Position” in the subject line.
We look forward to welcoming a new member to our spa family!
