Lead Concierge

Lead Concierge

17 Oct 2024
New York, New york city 00000 New york city USA

Lead Concierge

Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.

Adamas Building Services is looking for an exceptional customer service-oriented Lead Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey, New York, and Pennsylvania. We have openings at our Yonkers, NY location.

Schedule: Sunday - Thursday 7AM - 3PM

Pay Rate: $20.00/hour

The ideal candidate would be responsible for:

Supervising the concierge team, creating and managing their schedules, and overseeing the services they provide.

Meet/Greet residents and guests to determine the nature of their visit and maintain logbooks for all visitors.

Answer phone calls and assist callers with information and/or instructions for the building.

Receive and oversee deliveries, mail and packages for residents.

Inspecting the buildings and grounds to ensure safety and cleanliness and reporting any issues to the maintenance department.

Assist management with any request for residents in the building.

Must properly communicate with lead concierge and management.

Provide excellent customer service.

Properly communicate with lead concierge and management.

Requirements:

Excellent verbal and written communication skills.

Must be professional, reliable, and have excellent customer service skills.

Ability to prioritize tasks according to importance in a fast-paced environment.

Dependable, punctual and able to work flexible working hours.

Ability to use general office equipment such as computer, telephone, fax machine, as well as other computer tracking systems used at the property.

Should be computer savvy with knowledge of Microsoft Word, Excel and Internet.

Must maintain professional appearance and comply with prescribed uniform policy.

Other Requirements

Ability to be at work on a regular and consistent basis; Overtime may be required for this position.

Ability to work weekends and non-traditional holidays.

Must be available to work on-call or when needed due to staffing shortages

MUST have reliable transportation.

Must pass comprehensive background check.

Benefits:

Weekly Pay

Medical, Dental, 401K

Vision

Employee Referral Program

EOE

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