Studio Rental Company is seeking a part-time customer service rep to join our team in New York.
Duties will be split between facilities cleaning and maintenance shifts (hours between 7 pm and 1 am) and customer service shifts (hours between 8 am and 11 pm).
Our self-check-in model studios operate with a single representative maintaining four locations across New York (two in Brooklyn and two in Queens). This hybrid position involves traveling between studios as needed and excelling in assisting clients remotely.
The primary goal of this role is to ensure the best and most satisfactory client experience.
Main duties include, but are not limited to:
Assisting clients with check-in and check-out processes (both in person and over the phone)
Handling incoming calls and emails and other methods of inquiries from clients
Preparing and maintaining studio spaces for clients
Providing assistance with operating the freight elevator
Facilities and equipment upkeep, including all gear
Qualifications:
Ability to work efficiently and independently
Reliable transportation or ability to commute between several of our locations
Strong attention to detail and commitment to maintaining a clean, organized work environment
Resident of the local area is preferred, especially if close to one of the locations (or between Queens and Brooklyn)
Teamwork
Flexible schedule across 7 days per week, weekend availability
Candidates must be able to lift, bend, carry, reach, and squat.
Knowing how to follow instructions and work as part of the team is crucial.
This position may lead to bigger opportunities within the company if you are a right fit and get things done.
If you are passionate about delivering exceptional customer service and want to work in a creative environment, please email your resume in PDF format, highlighting your customer service experience, to hr@fdphotostudio.comONLY. Please note that no information will be provided over the phone or through this platform.
Thank you for your interest!
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 15 – 40 per week
Benefits:
Flexible schedule
Other studio perks
Work Location: In person only on site
