Part-Time Dispatcher
Company:Medly NYC
Location:East Williamsburg, Brooklyn NY
Job type:On site, PART- TIME
Hours:15-20 hours per week, must be available weekends
About Us:
Medly is your trusted partner in accessing the highest quality cannabis products with the utmost discretion and safety. Born in New York City, we advocate for well-being, prioritize safety, and ensure discretion, catering especially to the needs of women and queer individuals in our community. Our delivery service provides tailored dosing information and personalized care, enabling individuals to focus on their personal wellness journeys. Medly is currently in the pre-license stage in the state of New York, which means we are still preparing to meet all regulatory requirements for our services. Unfortunately, at this stage, we are unable to offer traditional benefits such as medical and/or dental insurance, but we are committed to expanding our employee benefits as we grow.
Job Overview:
Medly NYC is seeking a part-time dispatcher for our bike messenger delivery service. The ideal candidate will have a flexible schedule, including weekend availability. While previous dispatch experience is preferred, it is not required.
Qualifications:
Strong history of customer service
Ability to maintain a positive attitude in a high-paced environment
Knowledge of NYC geography
Basic proficiency in Excel and Notion
Exceptional communication skills
English proficiency required; Spanish is a plus
Responsibilities:
Communicate daily with bike messengers and customers
Provide friendly customer service and address customer inquiries
Assign and evenly distribute orders to bike messengers based on availability
Alert bike messengers to any changes or issues with orders
Maintain employee morale in the office and ensure constant communication with the backend team
If you are a proactive and reliable individual with a passion for customer service, logistics and alternativehealing, we encourage you to apply. Join Medly NYC and help us provide exceptional delivery service to our customers.