Phone Operator/Customer Service Specialist

Phone Operator/Customer Service Specialist

30 Aug 2024
New York, New york city 00000 New york city USA

Phone Operator/Customer Service Specialist

Join Our Dynamic Team at New York Laser Vision

Are you a people person with excellent communication skills? Do you thrive in a fast-paced environment and enjoy helping others? We are a busy ophthalmology practice seeking a Bilingual Phone Operator to join our dedicated team! If you are fluent in Spanish or Russian and English and are looking for a full-time position with flexible hours, including evenings and weekends, we want to hear from you!

What You'll Do:

Answer incoming calls and assist patients with scheduling appointments

Collect and verify patient demographic information

Follow up on leads and provide exceptional customer service

Support our team in delivering the best patient care experience

What We Offer:

Flexible Hours: Full-time position with evening and weekend shifts available

Supportive Work Environment: Be part of a friendly, professional team dedicated to patient care

Opportunities for Growth: Develop your skills and grow within our practice

What We’re Looking For:

Bilingual in Spanish or Russian and Fluent in English (required)

Authorization to work in the USA (required)

Computer literate with the ability to learn new systems quickly

Excellent phone manners and a positive attitude

Easy to train and adaptable to new procedures

Strong communication and customer service skills

Ability to multitask in a fast-paced environment

Previous experience in a medical office is a plus, but not required

How to Apply:

If you’re passionate about helping others and want to be part of a thriving team, send your resume

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.