Our family owned and operated print shop network is seeking a proactive on-site print shop lead to manage our workflow, deadlines, and team members.
Production Experience is required (think print, film, music, events, catering).
College Degree or credits
At least 3-5 years experience in a related field
Strong leadership ability to motivate employees
Superior customer service ability and experience in working with customers both over the phone and in person
Ability to communicate effectively with employees when delegating work and explaining procedures and processes
Expert knowledge of sheet fed stocks and wide format substrates
An ideal candidate partners with leadership to provide administrative and managerial support. This includes assistance with organizing the shop workforce during regular hours or in an extra hours situation. Deadline management is crucial : Monitoring and execute jobs from start to finish. From sales and invoicing to production, packing, shipping. Be sure to follow any special instructions, required proofs, and shipping info
Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
Contacts clients with questions on specifications and/or questions regarding print job submitted
Ensures all project deadlines are met
Manages inventory and organization of supplies
Resolves all customer escalations in a professional manner
Please submit PDF of resume ONLY, intro message and best contact # to schedule phone call follow-up.
