Required Years of Experience: 2 years
Job Title: Assistant General Manager, Greenpoint Fish & Lobster
Salary: $60k-$70k (DOE)
Reports to: General Manager
ABOUT GREENPOINT FISH & LOBSTER
Greenpoint Fish & Lobster Co. was built on a simple principle of providing clean, high quality and sustainable seafood to friends and neighbors of Greenpoint, Brooklyn.
As 5th generation fishmongers, we know that sustainable seafood is all about balance. It means fishing responsibly, understanding the sea and its seasons, avoiding overfished wild stocks, and ensuring we leave the oceans in a better place than we found them. Sharing what we know creates a higher level of ecological consciousness which, in the long-run benefits us all.
It’s not just the produce we sell, but how we sell it: using the entire fish from the fillets, to fish bones for stock, even the off-cuts that are often overlooked. That’s the kind of goodness we all want on our plates.
The original Greenpoint Fish & Lobster Co. restaurant and fresh fish counter first opened on Nassau Ave back in 2014, and can now be found anywhere from the kitchens of local fish-loving friends to the counters of Michelin Star chefs. If you haven’t seen us rambling in the New York Times, or on CBS Morning news, know this… We are always down to talk fish.
Job Summary:
The Assistant General Manager plays a crucial role in managing the daily operations of their restaurant. This
role is responsible for leading the kitchen and dining room team with a focus on exceptional hospitality,
supporting all company objectives.
LEADERSHIP RESPONSIBILITIES
● Nurture positive and productive working relationships.
● Be an exemplary leader by being a self starter and setting the expectations.
● Innovate, teach, learn, commit, grow and create the strongest team of restaurant staff.
● Self manage timelines to achieve goals and fulfill necessary tasks.
● Problem solve and address any issues in a courteous and timely manner.
● Implement company policies, protocols, and maintain standards.
● Ensure company policies and procedures are followed.
● Be a creative logical thinker with a focus on creating the optimal outcome.
KEY RESPONSIBILITIES
● Oversee day to day operations including but not limited to what is outlined here
● Coordinate with GM and assist with project planning & staff management
● Ensure compliance with sanitation and safety guidelines
● Delegate daily tasks to foh & boh staff
● Control operational cost, labor & OT in accordance with budget set by GM and Owners
● Update & maintain Opening/Closing side work
● Compose daily reports
● Report all complaints and issues involving staff or guests to GM
● Maintain connections with regular guest & foster relationships with new guests
● Cash handling, opening + closing the restaurant
● Act as liaison between the dining room & kitchen teams
STAFFING RESPONSIBILITIES
● Recruit & interview potential new hires in coordination with GM
● Educate and coach hourly team to exceed expectations.
● Clearly define expectations and hold individuals accountable to service standards
● Provide both positive and constructive feedback to the team in a consistent and timely manner and documented when appropriate.
● Issue corrective action when required. Engage in the decision making process for terminations in
coordination with GM
● Create annual staff reviews with GM
● Update & Maintain Captain, Server, Asst. Server & Kitchen Server job descriptions in coordination with GM
● Oversee New Hire training & facilitate 3 month check in coordination with GM
ADMINISTRATIVE RESPONSIBILITIES
● CGS Inventory
● Approve Dining Time Cards
● Review Dining Room & Market Tip Sheets
● Help create dining room schedules in coordination with the General Manager within budget guidelines
● Help manage request off calendar and approve PTO requests
What We Offer:
● Competitive salary and benefits package
● Opportunities for professional growth and development
● A supportive work environment focused on innovation and excellence with work/life balance
● Employee discounts in market and restaurant
Compensation Details
Compensation: Salary ($60,000.00 - $70,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Leadership
Problem Solving
Time Management
Policy implementation
Creativity
Relationship Building
Cash Handling
Staff Management
Recruitment
Training
Budget Management
Inventory Management
Performance Reviews
Scheduling
Report writing
Sustainability
